Shipping policy
Shipping Policy
Thank you for joining our Mail Club! Please review our shipping policy before signing up so you know what to expect each month.
Shipping Schedule
Mail Club orders are prepared and mailed during the last week of each month, regardless of when you sign up during that month.
For example, if you sign up on September 1st or September 15th, your September mail will be sent during the last week of September.
Please keep in mind that delivery times may vary after your mail has been sent.
Stamped Mail & Tracking
All Mail Club pieces are sent through traditional stamped mail. Because these items are mailed using postage stamps rather than tracked shipping services, tracking numbers are not provided.
Once your mail has been handed over to the postal service, its delivery timeline and handling are outside of our control.
Lost Mail
If you believe your Mail Club piece has been lost in transit, please contact us so we can help.
We are happy to provide one replacement for lost mail. If the replacement is also lost, delayed, damaged, or otherwise not received, no additional replacements or refunds will be provided.
Please make sure your mailing address is complete and accurate when signing up. We are not responsible for mail that cannot be delivered due to an incorrect or incomplete address provided by the customer.
Returns & Refunds
Due to the nature of the Mail Club, returns are not accepted.
Mail Club purchases are non-returnable once they have been prepared or mailed. Refunds will not be issued for mail that has already been sent, including mail that is delayed or lost in transit, except for the one-time lost-mail replacement described above.
By signing up for the Mail Club, you acknowledge and agree to this shipping policy.
Thank you for supporting our Mail Club and for keeping traditional snail mail alive!