Return & Refund Policy

Due to the nature of our Mail Club and the preparation that goes into each month’s mailing, all Mail Club purchases are final sale.

Returns

We do not accept returns or exchanges on Mail Club purchases. Once your monthly mail has been prepared or sent, it cannot be returned.

Refunds

Refunds are not offered for Mail Club purchases once the monthly mail has been prepared or shipped. Please make sure your mailing address and order information are complete and correct when signing up.

Because all Mail Club pieces are sent using traditional postage stamps, tracking numbers are not available. Delivery times may vary, and occasional postal delays can occur.

Lost or Damaged Mail

If your Mail Club piece is lost in transit or arrives damaged, please contact us. We are happy to provide one replacement at no additional cost.

Lost or damaged mail is eligible for one replacement only. If the replacement is also lost, damaged, delayed, or otherwise not received, no additional replacement or refund will be provided.

We are not responsible for mail that is undeliverable or lost due to an incorrect or incomplete mailing address provided at checkout.

By purchasing or subscribing to the Mail Club, you acknowledge and agree to this Return & Refund Policy.

Thank you for understanding and for supporting our Mail Club! 💌